Terms and Conditions

Acceptance and Scope

These terms apply to all visitors and registered users of the website. They cover account creation, financial transactions, participation in games, bonus usage and every other aspect of the service. If you do not agree with any provision, you must refrain from using the platform.

Eligibility Requirements

You must be at least eighteen years old and legally entitled to engage in online gambling in your country of residence. Certain jurisdictions are restricted, and it remains your sole responsibility to confirm that your use of the service complies with local laws. Employees, their immediate family members and any individual previously excluded from the platform are not permitted to register.

Account Registration and Verification

All accounts must be opened with accurate personal details. You may only hold one account per household. The operator reserves the right to request identification documents at any stage to verify your age, identity and place of residence. Failure to provide requested information within the required timeframe may result in account suspension and forfeiture of any balance.

Account Security and Responsible Use

You are responsible for keeping your login credentials confidential. Any activity performed under your account will be regarded as having been carried out by you. Should you suspect that your account has been compromised, you must notify customer support immediately. The operator cannot be held liable for losses arising from unauthorised access caused by your failure to safeguard your details.

Deposits, Withdrawals and Financial Transactions

Funds may be deposited using the payment methods displayed on the cashier page. All transactions are processed through secure encrypted connections. Withdrawal requests are subject to standard verification checks and may require additional documentation to prevent fraud and comply with anti-money laundering regulations. Processing times vary according to the chosen method and the completeness of verification.

Any withdrawal must be made to a payment source registered in your own name. The operator retains the right to apply reasonable limits on deposits and withdrawals and to refuse transactions that appear suspicious.

Bonuses and Promotional Offers

Promotions are offered at the discretion of the operator and are subject to separate rules that will be clearly stated when the offer is presented. These usually include wagering conditions, time limits and game contribution percentages. Bonus funds and any winnings derived from them may be removed if the associated conditions are not met within the specified period.

Game Integrity and Prohibited Practices

All games use certified random number generators and are regularly audited for fairness. You agree not to engage in any form of collusion, exploitation of software errors, or fraudulent behaviour. This includes chargeback abuse, the use of automated scripts, multiple accounts, or any activity intended to defraud the operator or other players.

Any breach of these rules may lead to immediate account closure, permanent exclusion and the confiscation of deposited and winnings funds where appropriate.

Limitation of Liability

The service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, the operator shall not be liable for any indirect, consequential or punitive losses. Our total liability shall never exceed the amount you have wagered in the preceding twelve months or the amount in your account at the time of the incident, whichever is lower.

Changes to Terms and Termination

The operator may update these Terms and Conditions at any time. The revised version will be published on this page and will take effect immediately upon posting. Continued use of the platform after changes constitutes your acceptance of the new terms. Either party may terminate the agreement at any time, subject to the completion of any outstanding financial obligations.

Governing Law and Complaints

These terms are governed by the laws of the licensing jurisdiction. Any disputes that cannot be resolved directly with customer support may be referred to the independent ADR provider listed on the website. You agree that the courts of the licensing jurisdiction shall have exclusive authority over any legal proceedings.

By using 2UP Casino you confirm that you accept these conditions in their entirety and that you will abide by them at all times.